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Contact Us for 24/7 Support - Casino-Mate

Here at Casino-Mate, we're all about making your life as easy as possible. Our player support team is on hand 24/7 for anything you might need ā€“ questions answered, problems solved, days made, dreams realised. Okay, that might be going a bit far ā€“ they're not magical genies, after all. But they are willing and able to make your Casino-Mate journey smooth as silk and pothole-free. Need help? The player support team is there in a flash.

Got a question? Click here for all the answers you could ever need. We've seen and heard it all before, so don't be afraid to ask us anything and everything. You'll probably find the answer to your question but, if your question hasn't been answered there, pop us an e-mail, call us, or chat to us live for an instant response.

Forgot your password? No worries, it happens. Click here to re-set.

How to Contact Us

Email

Email Us

Drop us an e-mail and we'll get right back to you.

Player Support:
[email protected]

Banking and Accounts:
[email protected]

To speed up the process, please provide as much information as possible, so that our team can answer your question in the shortest possible time. Extra information may include your name and account number. When querying a transaction, please supply the amount, date and descriptor of the purchase/cash-in you wish to enquire about.

Phone us

Phone Us

Give us a call anytime, any day - We're always here to help!

1800 006 285
New Zealand: 0800-450-127
Alternate Number: (+) 1877-280-5371

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