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How do I open an account at Casino-Mate?
Yay! Firstly we are super excited that you are joining our Casino. Mate! (Get it?) The registration process at Casino-Mate is fast and convenient (like us). All you have to do is click on the ‘Sign up’ button in the top right hand corner of the screen and fill in the nitty-gritties. You are most welcome.
What if I've forgotten my username/password?
No worries. It happens all the time. Click on the ‘Forgot password’ link on our main page. We’ll then send a link your way, where you can enter a new password to your Casino-Mate account. The other option is to contact player support at [email protected] or via our Livechat. These guys don’t sleep and a call from you makes them feel beyond special.
How long does a deposit take to reach my Casino-Mate account?
This varies according to your service provider and your residing country. These questions and more can be answered in our payment section. Go to our Banking page for more info.
How do I activate free spins in the casino?
Log into the game and Boom! Free spins come raining down. You’ll get a notification from us with a rundown of how many free spins have been thrown your way.
How can I find a specific game?
The name of the game is to know what game you’re trying to name (say that after a few drinks) and if you do, simply enter it into the search box at the top of the casino bar. Alternatively our games are divided into five categories: Popular, Table Games, Classic and Video Slots, Video Poker, and Other.
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